Terms and Conditions:

Window Blinds Samples

We at Myblinds.ie will always do our best to ensure that the colours of our window blinds are a close match to the samples which we send you. Because the colours of fabrics and materials are subject to variations at source, we cannot guarantee an exact match from sample to order or from one order to the next. This policy applies to roman blinds, venetian blinds, roller blinds, and vertical blinds. We will however do our utmost to ensure that all blinds in the same order are an exact match, except for wooden venetian blinds which can often vary in colour slat to slat, within each blind. This is because each wood slat is natural and unique. Because each computer monitor shows colours differently, we would strongly advise our customers to avail of our free sample service in advance of purchasing their blinds.

Returns, Replacements and Refunds

It is the sole responsibility of the customer to ensure that the measurements supplied are accurate and that all choices made are correct.

At Myblinds.ie, we custom-make and quality check each and every blind so cannot accept returns except by prior agreement by e-mail. In the unlikely event that a blind is made incorrectly by us to the incorrect size or specification, it will be our sole decision whether to refund the customer or replace the blind. If it is found that the blind(s) are damaged in transit, please report this to us within five days. It will be our sole decision whether to refund the customer or replace the blinds. If a blind is found to be faulty within the one year guarantee period, it will be our sole decision whether to repair or replace the blind or to refund the customer. Please note that we cannot accept any responsibility for claims for damage, loss or shortage, except when notified to us by e-mail within 5 days.

Delivery

All of our blinds are custom-made upon receipt of your order. At Myblinds.ie we will do our very best to ensure that your blinds are made and despatched to you within 10 working days of receipt of your order.

Guarantee

At Myblinds.ie we use only high quality components and fabrics to ensure years of trouble free operation from your blinds. Each and every blind is quality checked before leaving our factory. Sometimes however, things can go wrong. At Myblinds.ie we guarantee all our blinds for a period of one year against defects and faulty workmanship. If a problem occurs within this guarantee period, it will be our sole decision whether to repair or replace the blind. Collection and delivery under guarantee will be at our expense. This guarantee does not cover faults arising from incorrect fitting by the customer or from problems arising from abuse or damage caused to the blind. If a problem arises outside the guarantee period, please call us. We are here to help and advise.

IMPORTANT! The slats in Wooden Venetian Blinds are sometimes prone to slight warping. This is a natural feature of wood blinds and is not considered a fault and so is not covered by guarantee. Please note also that we cannot guarantee Wooden Venetian Blinds when fitted in sunrooms or conservatories where extremely high temperatures can lead to slats warping. We would instead advise using wood effect Aluminium Venetian Blinds for very high temperature situations.